How often do you update the Spotify playlists data?

There is delay between the moment the playlist is updated on Spotify and the moment we record the update. Here is how our system is working.

How often are Apple playlists checked for updates?

There is delay between the moment the playlist is updated on Apple Music and the moment we record the update. Here is how our system is working.

I know my song has been added to a playlist but it does not appear, why?

Here are the reasons for a playlist not appearing in Spot On Track and how to solve the issue.

My artist page contains tracks from other artists, how can I fix it?

Artist profiles from all the platforms we track are merged together based on their name, but it happens different artists have the same name.

How do I cancel my subscription?

You can cancel your subscription at anytime from your settings.

How do I update my payment method?

You can update your payment method at anytime in your settings.

How do I update my billing details?

If you have a subscription, you need to fill in your billing details, to make sure the invoices are correct, and you are charged the price.

What do the audio features mean?

Spotify analyzes the audio of each track to provide a few audio features, listed here with their meaning.

Why is there no streams data available?

We record Spotify streams data for millions of tracks, but in some cases, the data is not available. Here is why and how to activate it.

How often are Deezer playlists checked for updates?

There is delay between the moment the playlist is updated Deezer Spotify and the moment we record the update. Here is how our system is working.

Why is Shazam data not available for my track?

Shazam data is not always enabled for all tracks, you sometimes have to activate it. Here is how.

How often is the Shazam data recorded?

How is the TikTok charts computed?

We compute our own TikTok songs chart every day, here is our methodology to do so.

Why is TikTok data not available for my track?

TikTok songs are not always linked to tracks in our system, but you can do it easily. Here is how.