Spot On Track - Help center

How often do you update the Spotify playlists data?

There is delay between the moment the playlist is updated on Spotify and the moment we record the update. Here is how our system is working.

Here are the reasons for a playlist not appearing in Spot On Track and how to solve the issue.

Artist profiles from all the platforms we track are merged together based on their name, but it happens different artists have the same name.

We record Spotify streams data for millions of tracks, but in some cases, the data is not available. Here is why and how to activate it.